Sales condition

1. Booking and Purchase
2. Product availability and price
3. Payment terms
4. Delivery and courier fees
5. Duty and import taxes
6. Right of withdrawal
7. Applicable law and jurisdiction
8. Warranty

1. Booking and purchase.
Place your orders by accessing the e-shop found in the Sales Area (catalogue) on our website. Each product which can be purchased is visible on a photo accompanied by a description and its price according to the country which it will be delivered to. You can chose and book any of the products found within the e-shop. Once you have selected the specific product all you have to do is chose the quantity and confirm. All the confirmed products will be placed in your shopping cart.
Anything within the shopping cart can be changed or cancelled.
Confirm your purchase by:

Signing in with your email and password if you have your registered account
Registering your account by filling in the given form
Proceeding without registering your account until the necessary information will be requested.

Once you receive the “Order Confirmation Form” from CF Service S.r.l., either by email, the order is acknowledged and confirmed. Order confirmations are sent out within two working days from the receipt of the order.
CF Service S.r.l may refuse to accept an order at its own discretion if the given information is incorrect or unreliable (wrong or partial payment details, wrong invoicing information, wrong or incomplete shipping address, for example), or if mistakes have been found on the purchased Products (wrong price, no availability or Product description, for example).
All information found on the Catalogue is as correct and updated as possible, anyway the Website content cannot be taken as a binding representation or declaration of the Products. All pictures, descriptions and drawings aim to describe the product but since colours depend on the monitor you are using, these could be different to the Products delivered.

2. Product availability and price.
The price of each item is inclusive of VAT (value added tax) and in the given currency excluding shipment costs. Shipment fees depend on the chosen delivery service, quantity of products shipped, and the place of delivery. Therefore these will be given when purchasing and on the “Order Confirmation Form”.
All the Products found on our e-shop are available in stock. If for any unforeseen reason should we encounter a delay in delivering the order or if any Product is temporarily out of stock, you will be informed immediately by email.
CF Service S.r.l delivers to all countries foreseen during registration. In any case we could encounter difficulties regarding custom problems for the purchased products. In this case the Customer will be informed immediately via email and reimbursed right after that.

3. Payment terms.
The customer can pay through:
PayPal circuit
Bank deposit

Beneficiary: C.F. SERVICE SRL Via del Vetro 13/15 - 30020 Marcon (Venezia), Italia - Fax: +39 041/5952900

4. Delivery and Courier Fees.
All orders placed by the Customer and confirmed by CF Service S.r.l., will be shipped by Express Courier (national and international) to the Customer’s given shipping address. A shipment contribution fee, according to the country of shipment, will be applied to your order and it will be specified on the “Order Confirmation Form”.
Only once the full payment of the order has been registered by CF Service S.r.l will the shipment take place.
Delivery costs may depend on volume and weight of the shipment and can have a minimum standard cost of 25.00 € for the national deliveries (Italy).
CF Service S.r.l may apply discounted delivery fees as well as the delivery-free service to support commercial activities, describing the new delivery conditions into the web site and during the order check out.
Deliveries in Italy take approximately 4 – 5 working days from the date of shipment, and 6 – 7 working days to countries within the European Union. While for deliveries to countries outside the EU, the average is 8 – 9 working days from the date of shipment. Further information, on “delivery times” on www.cfservice.it .Shipments are made from Mondays to Fridays. The customer will be informed by email if there is any change to the above timing.

5. Duty and import taxes.
The products are not subject to any duty or import tax if sold and delivered to Italy or any other country within the European Union.
For deliveries made to countries outside the European Union, the products could be subject to duty and/or import taxes according to the product and country of delivery. There is no means we can foresee which and what fees could be requested for custom clearance. Kindly refer to your local customs office for more information.
In all cases, fees arising from import taxes and/or duty will be due by the customer.

6. Right of withdrawal.
6.1 The customer is required to verify the quality and quantity of the Goods at the time of the delivery and its compliance to the contractual agreement elapsed. If discrepancies are noted, the customer shall communicate in writing by registered letter with return receipt or certified email (pec) strictly within 5(five) working days from delivery, specifically stating the reasons for the differences.
6.2 General objections, unmotivated or received after the expiry of the five-day period specified above, will not be considered and will have no value: in that case Products will be considered for all legal purposes as the same as those covered by the contract.
6.3 In order to perform the right of withdrawal, the product has to be returned undamaged, exactly how it has been delivered, in its original packaging and after having received confirmation from CF Service S.r.l.
The goods have to be shipped back by prepaid Insured Postal Package Service to:

C.F. SERVICE SRL Via del Vetro 13/15 - 30020 Marcon (Venezia), Italia
CF Service S.r.l. will refuse any package shipped freight collect.
Reimbursement of the returned product, at the invoiced amount, will take place within 14 days after receipt of the product directly to the Customer’s bank account by bank transfer.
Any damaged, incomplete, broken or dirty product due to the Customer will not be reimbursed and will in no case give the right to the reimbursement of the full amount of the purchased product.
In case the return is due to an error committed by CF Service S.r.l., all shipment fees will be paid by the seller, in all other cases shipment fees will be paid by the buyer.

7. Jurisdiction and applicable law.
7.1 The customer is required to verify the quality and quantity of the Goods at the time of the delivery and its compliance to the contractual agreement elapsed. If discrepancies are noted, the customer shall communicate in writing by registered letter with return receipt or certified email (pec) strictly within 8 (eight) working days from delivery, specifically stating the reasons for the differences.
7.2 General objections, unmotivated or received after the expiry of the eight-day period specified above, will not be considered and will have no value: in that case Products will be considered for all legal purposes as the same as those covered by the contract.
7.3 If the complaint of non-compliance is considered timely and founded CF Service will replace the Goods with conforming products, after returning the Goods already delivered, with no additional cost to the customer and without that in any case this involves recognition of compensation or further compensation in favour of the customer.


8. Warranties.

With this warranty, calicantus guarantees the consumer against any defects and compliance for a period of 4 months from the date of purchase of the product. If during this warranty period there are defects of conformity of the product, CF Service S.r.l. (the seller), will arrange to have it repaired or (at his discretion) replace the product or its defective components in accordance with the following conditions, without any charge for labour costs and materials used.
CF Service S.r.l. reserves the right to repair defective products or replace them with new products, of the same or higher colour and characteristics, if the original product is no longer available.

Terms and conditions. This warranty is valid only if the product does not conform with the purchase receipt (invoice) and the warranty certificate are sent to the service center or to CF Service srl for the shipment of the product. In the absence of such documentation or in case of incomplete or unreadable information contained therein, CF Service srl reserves the right to refuse the intervention under guarantee.